Account & Data Deletion
SRK Client app · SRK TAX AUDIT
You can ask us to delete your SRK Client account and the personal data we hold about you at any time. This page explains how to request deletion and exactly what happens.
How to request deletion
Choose whichever is easiest — all three reach the same team:
- In the app (recommended): open the app, go to Profile → Privacy & Data → Request account deletion, and confirm. We receive your request immediately.
- By email: send a deletion request from your registered email to srktaxaudit5@gmail.com with the subject “Account Deletion Request”.
- By phone / WhatsApp: contact us at +91 74180 40882 (WhatsApp). We may verify your identity before acting.
We verify that the request comes from the account holder, then process it within 30 days and confirm by email when done.
What gets deleted
- Your login credentials, password and device PIN hashes.
- Your portal profile and contact details used for app access.
- Documents you uploaded that are not part of a completed statutory filing.
- App notifications, chat messages and session data.
What we must retain, and why
As a tax practice we are legally required to keep certain records even after your account is closed. We retain only the minimum required and use it solely for legal compliance and audit — never for marketing:
- Filed returns and supporting tax/financial records, for the periods prescribed under the Income-Tax Act, GST law and other applicable laws (generally up to 8 years).
- Invoices and payment records required for accounting and statutory audit.
Once the statutory retention period ends, these records are securely deleted as well. This approach is consistent with the Digital Personal Data Protection Act, 2023, which permits retention required by law.
Questions
For anything about your data, contact our Grievance Officer at srktaxaudit5@gmail.com or +91 74180 40882. See our Privacy Policy for full details on how we handle your information.